tag >> granicus
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How to Achieve your Agency鈥檚 Customer Experience Goals
May 9th, 2023
Learn how to meet the expectations of the public, as well as the many other customers agencies serve, with a multipronged strategy that focuses on culture, processes and technology.
- Tagged Adobe, Customer Experience and Engagement, CX, DocuSign, FNN, Granicus, Innovation in Government, Qualtrics, Salesforce, USDA
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Digitally Transforming the Customer Experience
June 9th, 2021
Read the latest insights from government customer experience thought leaders and additional industry research from FCW in Carahsoft's Community Blog.
- Tagged Adobe, Akamai, COVID-19, Customer Experience and Engagement, Digital Government Services, Digital Transformation, FCW, Granicus, Innovation in Government, Liferay, Open Source, Salesforce, Talkdesk