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  • The Agency Transition to Digital: Roll-Out or Revolution?

    This GCN article outlines how government agencies moving to a digital services culture is as much a philosophical shift as it is a technological transformation.


    • Customer Experience & Engagement, All
  • Agencies Map Out an Advanced Analytics Future

    This GCN article outlines how each implementation reveals new possibilities for leveraging the power of data.


    • All
  • GCN Report: Capitalizing on The Cloud

    Government agencies continue to modernize their IT infrastructure to reduce costs, improve security and IT services - and cloud computing is a critical component of those efforts.


    • Multicloud, All
  • A Conversation with Rick DeLappe

    In this GCN article, Rick DeLappe, Program Manager at Recreation.gov, discusses how the website, Recreation.gov, continues to transform itself to meet ever-changing user needs.​


    • Customer Experience & Engagement, All
  • GCN Report: The Era of Cyber Resilience

    The evolving cyber threat landscape requires agencies to develop a more adaptive, comprehensive approach to securing the enterprise.


    • Cybersecurity , All
  • GCN Report: Serving the Citizen

    Advances in digital services technology and the manner in which agencies are transitioning to digital are transforming how they serve their citizens.


    • Customer Experience & Engagement, All
  • Agencies Shift Focus to Cyber Resilience

    This GCN article outlines how agencies are taking a more holistic approach to improving their cyber posture in the post-Cyber Sprint era.


    • Cybersecurity , All
  • One-On-One with Ron Ross

    In this GCN article, journalist Francis Rose interviews Ron Ross, Fellow at NIST, about his views on building cyber-resilient systems within the public sector.


    • Cybersecurity , All
  • FCW Report: Shining a Spotlight on the Customer Experience

    Read how government is working to embrace customer experience principles to energize employees, enhance public trust and strengthen partnerships with insights from industry and government leaders in CX.


    • Customer Experience & Engagement, All
  • Bringing the Government Customer into Focus

    By gaining a clear vision for improving their customers’ experiences, agencies can have a profound impact on mission outcomes.


    • Customer Experience & Engagement, All
  • GovLoop Guide: Security in the Digital Age

    In this guide, created in collaboration with GovLoop, Carahsoft and partner companies, we look at the latest federal, state and local initiatives and legislation around identity access management and cybersecurity.


    • All, Cybersecurity
  • FCW Report: A Converging Path to Cybersecurity and Modernization

    Read how the government's route to IT modernization is aligning with its pursuit of flexible and comprehensive strategies for securing agency systems with insights from industry thought leaders in cybersecurity.


    • All, Cybersecurity
  • FCW Report: The Next Wave of Cybersecurity

    Learn how government agencies can reap the full benefits of future advances in security technology and strategies while better navigating today's cybersecurity challenges from Carahsoft's security partners.


    • All, Cybersecurity
  • State and Local Leaders: Achieving a Customer-Centric Mindset

    From data centers through clouds and out to the edge, 5G networks are facilitating innovation at an unprecedented pace.


    • All, State & Local