禄 Innovation in Government
Expert Edition: How to Scale DevSecOps
In this ebook, experts from industry and public sector offer a glimpse at the latest technology developments, share best practice tips and reveal the early value that AI is delivering to agencies across government.
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Interview: Why SASE is More than a Buzzword for Zero Trust
Wayne LeRiche, the federal civilian field chief technology officer and solutions architect for Palo Alto Networks Federal, discusses how secure access service edge sets a framework for agencies to more easily implement a zero trust architecture.
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Report: 5G: Powering Government's Digital Transformation
From data centers through clouds and out to the edge, 5G networks are facilitating innovation at an unprecedented pace. So the question is: How can we align government and industry objectives and leverage all the resources in play to achieve the goal of open, interoperable and secure 5G networks?
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Reinventing the Customer Journey
Delivering outstanding resident experiences is easier said than done. Jill Leyden, Qualtrics government industry advisor, discusses technologies, strategies and key tenets for raising the bar on the resident experience in state and local government.
- Customer Experience & Engagement, Qualtrics
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Earning Public Trust in the Experience Economy
In this GCN article, Trevor DeLew, Head of Federal at Qualtrics, and Bobbie Browning, Chief Federal Strategist at Qualtrics, discuss how better service delivery hinges on truly understanding citizen experiences with government.
- Customer Experience & Engagement, Qualtrics
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Experience Management: The Digital Imperative
Read this whitepaper to learn why creating a meaningful digital experience leads to tangible business results and how to replicate this type of experience for your agency and its digital citizens.
- Multicloud, Qualtrics
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Embracing the Experience Economy
According to Stephanie Thum, Chief Adviser for Federal Customer Experience at Qualtrics, the government’s focus on customer experience is rooted in an ever-evolving need to adapt to new expectations.
- Customer Experience & Engagement, Qualtrics
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Employees: The Linchpin of Agency Success
Carmen Krueger, Senior Vice President for North American Enterprise Sales at Qualtrics, explains how improving customer satisfaction and mission outcomes starts by focusing on the employee experience.
- Customer Experience & Engagement, Qualtrics